Business Challenge#1: Customer Satisfaction
The quality of delivery service is one of the constituents of excellent customer service. The goal of 1010 by CSL was to ensure the best customer satisfaction throughout the course of delivery.
e-Delivery Mobile App for CSL
Business Challenge#2: Privacy Protection
App security protection is super important to prevent cyber crimes and leakage of customer information.
Our Service
Legato worked on iOS and Android development with UX consultation and design service for CSL.
Our Custom App/Web Solution
The user-friendly mobile platform by Legato accommodates the needs of 1010’s customers with below features:
- Account Management System
- Delivery Checking System
- SMS -based Authentication
Mobile
What Makes a Great e-Delivery App?
Benefits of the 1010 e-Delivery app:
- enables users to track the order delivery;
- increases customer satisfaction; and
- offers fraud prevention.
Brand Story of CSL
Launched in 1993, 1010 is the highly regarded premium brand of CSL Mobile Limited. Known for its award-winning customer services, 1010 also draws on CSL’s network superiority to provide Hong Kong’s professionals and discerning customers with a premium mobile lifestyle service.
Download the 1010 e-Delivery App to track your order now!
